ewebsecure.com - securing the future of the web Call today for your free quote
Email Subscribe Customer Login
About Us Products Resellers FAQ testimonials Contact Sign Up Quote
 

Using AVS and CVV2 To Prevent Internet Fraud

By: Ewebsecure

AVS stands for "Address Verification System" while CVV2 stands for "Card Verification System" or "Cardmember ID".

AVS is used to verify if the shipping address and the billing address match in the order. This helps merchants confirm that they are indeed shipping to the address of the actual card holder.

If the address does not match, the selling merchant should then be cautious about whether they should ship the goods ordered. Many retailers will not ship to an order that is not going to the billing address for fear of a fraud. In our experience, and having looked at over one hundred thousand orders, these businesses give up many legitimate customers because they screen too tightly.

Don't Lose Real Customers To Online Fraud

Screening too tightly will usually cost you more business then you save in fraud. Implementing a balanced risk approach with proper fraud prevention techniques will allow your business to grow sales, keep customers happy, while screening problems out. This is especially critical on the internet, much business is generated through word of mouth, and each customer must be hard earned and serviced to keep the business healthy.

Merchant provider below are the larger suppliers, however, you may find many others that may suit your needs:

Merchant providers will supply the business with proper screening tools. Both the AVS and CVV2 tools are essential in screening for fraud orders and should be implemented in any e-commerce system. It is important to note, not all cards will be able to be screened for AVS or CVV2 as they are not connected to the verification system. Although more and more companies are being networked into the process, business will many times find themselves in the dark, and will have to rely on their own internal process.

Why Is It Important To Screen For Fraud?

Screening helps stop losses to the bottom line. Any cost of good lost to a fraud, is a straight loss while each loss requires the sale of many real goods to compensate.

Fraudsters also learn that if they can succeed once, they will succeed again and continue to attack your business. Any business hoping for a future with e-commerce must implement the proper systems and acquire the proper tools as fraudsters will eventually come.

Over time, with successful screening, fraud attempts will reduce, as the criminal element learns a business is savvy at detecting and stopping fraud. This will free up employee time to attend to more beneficial tasks.

How To Develop Your System - Protect From Fraud

AVS can work to screen at different levels. It can be used to confirm the actual address line, city, state or zip. When an order is submitted it can generate a "score" of what matches and what didn't. Systems can be set up to reject orders if they do not match one or a combination of all, or allow information to pass for screening after order submission.

CVV2 numbers help filter fraud attempts, as they were designed to have the real customer hold the card physically in their hand when placing an order. CVV2 numbers are the last three digits printed on the back of your Visa or MasterCard. On an American Express, it is the four digit number on the front. However, CVV2 information is readily available to fraudsters and has lost it's effect as a screening tool.

Although the AVS system is of great assistance in screening, most fraudsters have developed tactics beyond this. They know that many businesses don't want to lose customers that may choose to ship to an alternate address. Many customers, for various reasons do. They could represent their company and use a personal card to make a purchase, they could have recently moved, they want to send items ad a gift etc. Fraudsters know this and keep attempting orders continuously, hoping they will find a hole in your system as you try to meet your daily customer orders.

Detect, Deter and Report

Our company helps businesses develop a system for detecting, deterring and reporting fraud. Based on law enforcement expertise combined with e-commerce experience, our system was developed to help businesses fight back and save time and money for both new and or seasoned businesses.

When a business becomes a customer, we provide them with the skills and tools to screen for fraud. Just as critically, we provide a one stop, simple reporting mechanism. As part of the security we provide, we report fraud attempts to local law enforcement, directing them to attend locations of ship to addresses, sometimes within hours of an offence.

Police attendance at the addresses will help identify suspects and perhaps locate other stolen goods, identify other victims and stop online credit card fraud networks from continuing to function. If a suspect is charged, we represent the business victim in court, will testify and prosecute on their behalf, providing ultimate proof to fraudsters that your company is serious about convicting fraudsters and provide real teeth to your fraud prevention programs.

With our connection with the carriers, we streamline reporting of fraud addresses for flagging, stopping any and all packages that may be shipped to the fraud address. The carriers then can work backwards to identify any other victims with packages heading toward the fraudulent destination.

Finally criminals know that when they see our certification symbol, the business has been trained, it will detect and report a fraud attempt which will result in police enforcement action against them in the reduction of stolen goods and wasted efforts on their behalf. Benefits are immediate, and from less then $1 a day, we can provide a service that you will yield returns many times greater. Even experienced companies that know how to defend against fraud can benefit tremendously.

Having a fraud detection system in place is critical to any business wanting to succeed on the internet. Contact us today to learn how we can help you.